Filed Under (LG Android Phones, LG Phone Problem and Solution, LG T-Mobile G2X) by lg-phones on 27-08-2011

LG has launched the Android 2.3.3 Gingerbread software update for T-Mobile G2X for a few weeks. But so far as I know, for some reason a lot of T-Mobile G2X owners still haven’t updated their phone. LG Android Phones

Following is the full instructions on how to update your T-Mobile G2X by using the official LG Mobile update tool. It’s very easy to do if you do as I tell you, that won’t brick your phone anytime. So here we go. LG Phone Problem and Solution

All things you will need:

  1. T-Mobile G2x Android USB Driver (
  2. LG Mobile Support Tool (
  3. Fully charge the battery.
  4. Save any important data onto your PC before updating the software on your T-Mobile G2X.
  5. Remove the SD Card.
  6. Close all open applications on your pc before proceeding with the update.
  7. Please connect your USB cable directly to the PC (Do not use a USB Hub).


  • Do not disconnect the USB cable until the update is completed.
  • Calling and messaging functions are not available during the update process.
  • This Android 2.3.3 software update takes you about 20 minutes.
  • The T-Mobile G2X is automatically reset during this process.

How to update update T-Mobile G2X Steps:

  1. Installation and open the LG Mobile Support Tool
  2. Plug your T-Mobile G2X into the USB Cable that’s attached to your PC
  3. Press on the “start updating”button to start the update process. The update process will be initiated
  4. The Update process could take several minutes, especially if your battery level is low.  During the update, your phone might reboot multiple times
  5. Once the Update is complete will see the completion screen and your phone might reboot one final time.  It is now safe to unplug your phone from the USB Connection.

To verify that the update has indeed installed on your T-Mobile G2X, perform the following steps from your phone.

  1. Go to the HomeScreen
  2. Press Settings button
  3. Scroll all the way down to “About Phone”
  4. Scroll the About Phone window all the way to the Bottom and look under the “Software Version” Heading, and you will see the Version #. The Last 4 characters represent the Version Number. In this Case “V21e” is the latest version.

















Enjoy the software updating. Good luck. If you have any question, ask me, I will give you my answer as soon as possible.

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Steve on 2 October, 2011 at 4:28 pm #

I just got my G2x this past week, and it has the most recent update available. However, I’m still having issues with the phone randomly rebooting on it’s own. Any suggestions?

grahm on 19 October, 2011 at 3:23 pm #

Mine is running 2.2.2 but when I tried to update it wanted to update to eclair. After I canceled that and reconnected, it said my phone was up to date…help?

Chris Hargrove on 18 November, 2011 at 8:18 am #

When I plug my phone into my computer it won’t recognize that it’s there and I have the right driver downloaded. Can’t download 2.3 at all. Help!

Sean on 11 December, 2011 at 3:43 pm #

This problem seems to be with all G2X phones.

please let me know if anyone else has experienced this.

I noticed the G2X I purchased had a problem where the accelerometer readings were off. (In the games where you move a marble … by tilting the phone the marble goes to the right as if tilted.

The T-Mobile authorized dealer’s tech looked at it and compared it to others and they all had the same problem.

LG refuses to acknowledge this as a known issue just as they refuse to acknowledge almost every other problem this phone has had including the wide spread infininte reboot loops. . .

Furthermore, almost every other android phone made has a calibration option to tune the accelerometer, but it seems the G2X does not.

A couple of other major issues . . .

1. When connecting to WiFi the phone connects but sometimes can not resolve DNS entries and resorts to 2G 3G 4G . . . thus seems to be downloading very slow off of WiFi.

2. Many people complain about the range and quality of the WiFi adaptor in the G2X.

3. The G2X suffers very badly from light bleeding in from the corners and sides of the screen when it is blanked (black). on youtube look up G2X Light Bleed there are many examples from unhappy owners.

I find it funny that LG is a leading authority on LCD displays and would allow their cell phone to suffer such horrible light bleeding.

4. After the Gingerbread 2.3.3 update, any custom APNs programmed into the phone revert to T-Mobile’s default at random times, and without warning and require the user to go into settings to change it back, so in the middle of a data connection the phone will simply stop working and you will not know what happened until you exit what you are doing and check the APN settings . . .

LG’s mobile products just don’t seem to be very good. Look at the old LG Rumor Touch and all of the problems it had.

Whats is worse is that LG seems to not want to update their software to the latest Android (Ice Cream Sandwich) and/or fix the above mentioned issues in a future software update.

I would urge all owners of these phone to call LG and ask to file a “Voice of Consumer form” this can be done over the phone, its quick and painless. Please explain on the form that we the consumers, have invested money into these phone to work for us for a good 2 years (as most T-Mobile contracts are) and that we would like LG to man up and take responsibility and fix this; otherwise we shall just spread the word to all of our friends, and family members . . . to stay away from LG phones because they do not care for their customers.

Honestly, having a programmer fix these issues and push out a firmware fix would not cost LG much money or time (if the programmer is any good that is).

The G2X has great specifications, but it seems that when it comes to mobile phones, LG just slaps preexisting technologies by other companies together calls it a product and pushes it out without any refinement, thought, or even much quality control.

Please if anyone has aany questions, or finds a workaround to these issues, especially the accelerometer calibration issue, please send me an e-mail at:

shnn at gmx dot com


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