To get to the LG Viewty factory reset type 3845#*990# in the dialpad, this will bring up the Test Mode, then scroll down to option 8 – Factory Reset, click OK and your LG Viewty will reset. LG-Viewty info
Note: Be Careful People! This will reset everything on the phone, you will lose you personal settings & anything stored in the handset memory, so back up first.
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