If you want to perform a hard reset on your LG Prime phone, please follow the instruction below. LG-Prime info

Caution: A hard reset will clear all data and configuration settings from the LG Prime phone. Personal data and downloaded content, however, will not be lost. In conclusion, backups are a must.

1. Select Main Menu from the Home screen
2. Tap Settings
3. Scroll to and Select Phone Settings
4. Scroll to and Select Reset Settings
5. Tap Master Reset
6. Tap Yes to confirm
7. Enter the device’s security code, then tap OK. NOTE: The default security code is 0000

The LG Prime may automatically reboot and now go through the process of the hard reset.

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