This thread is originally posted by art903 which I found on LG Cookie forum. Thanks again for art903. LG Phone Problem and solution
Making your LG Cookie KP500 Unlocking now, Here we go: LG-Cookie info
Step 1:
Download the program “LG-Utils KS360 KP500 FR-EN Version 0.4.0″ on this page.
MAKE A BACKUP OF THE SIM CARD AND OF YOUR REPERTORY.
Step 2:
Turn the phone off, connect it to your computer. The computer must install many drivers if it is the first time you connect the phone when it is off. Then, when the drivers are installed, disconnect the phone, but don’t turn it on!.
Step 3:
Extract Custom Files From The Firmware! Follow the tutorial. You have next to the file V10D.wdb an other file called slb_large_block_16_bit_paging.flb . Rename it: KP500.flb (don’t forget the .flb !!) . Paste KP500.flb on C:\ .
Step 4: get the STATIC_EEP partition
Decompress the archive LG-Utils. Launch the program “KP500-Utils-EN”. (it’s in english, yes
)
Write N and press Entry.
Write then \\.\USB1 then Entry.
The program ask for the file sec-pack. it is the file we have renamed and copied-pasted. So write, if you have followed step by step the tutorial:
C:\KP500.flb
Than, for “Data file”, write : STATIC_EEP
Prepare you to connect the phone who is off.
Press Entry, and connect it as fast as possible to your computer. You have this. If you don’t, make again steps 3&4.
Go then in the folder of the program. There are 2 new files, a file STATIC_EEP (little file, 80Ko?) and a file STATIC_EEP.big which is bigger. Remove the file STATIC_EEP.big (it is the file STATIC_EEP with falses entries).
Copy-Paste the file STATIC_EEP in C:\, next to KP500.flb.
Step 5: the unlock code
In the program’s menu, write O.
For “source file”, write C:\STATIC_EEP . (you have pasted it next to KP500.flb)
An unlock code appears. Write it on a sheet of paper, and CLOSE THE PROGRAM, DON’T PRESS ANY KEY. THIS CODE IS PERSONNAL.
Disconnect the phone and turn it on.
Write the nummer 2945#*71001#
A menu appears. Press “Unlock SIM” and then “Network Lock”. Give the code you got .OK. The phone reboots, and it is unlocked!!
Warning: When your LG Cookie KP500 is unlocked, if you try to go in your repertory, it is possible that the phone gives a message that says that the SIM is going to be initialized, and then there’s nothing in the repertory. Don’t worry, reboot your LG Cookie KP500 and go in your repertory again. If it continues, wait a moment, and your contacts come back. Otherwise, fortunately you made a backup of your repertory.
LG cell Phone – Related Posts
In Step 3, how do I extract the customs file from the firmware? Which tutorial do I have to follow?
Thanks
[...] LG Cookie KP500 Unlocking!! [...]
Does it work?
Could anybody please leave some experience?
Thanks
This worked PERFECTLY on my Cookie.
Fully unlocked now, thank you very much for the tutorial !
D-zaster where did u get ur KP500 from? I am buying it online from Virgin, do u think that will work?
I got the problem it says at step 4
For NAND systems an EBL must be injected. How can i solve this problem?
My computer don’t install the drivers when my phone is off
Mine is KP501.
This works for me ?
hey. does it work for KP501?
also got problem at step 4 For NAND systems an EBL must be injected.. i have firmware version V10b on my phone.. someone can help me?
I also get the problem at step 4 ‘For NAND systems an EBL must be injected’. I have firmware version V10c on my phone.. any solution?
The problem is that your phone is detected as turned on. So make sure that it’s detected as a Flash Loader Utility, by installing these drivers: http://www.megaupload.com/?d=JAVJVVSF
It must work.
Thanks lg-phones
I have installed these drivers: http://www.megaupload.com/?d=JAVJVVSF and followed instructions to the letter and still get this:
———————-
Choice: n
Version of DLL: 4.4,2.0
USB port (Ex: \\.\USB1): \\.\USB1
Sec-pack file(Ex: C:\KP500_psi.flb): C:\KP500.flb
Data file: STATIC_EEP
Loading…
Port open… PLUG THE PHONE
Send of the sec-pack…
Restarting the phone..
Restarted..
Port closed
Error during the sec-pack sending: For NAND systems an EBL must be injected. Non
e was found.
OK – It works!
)
So realising something was no quite right, and having installed the USB drivers lg-phones linked-to, I decided to remove to ALL USb drivers from my Win Xp PC and reboot and reinstall everything again.
This time the KS360-Utils-EN.exe program found the handset and extracted the required files ‘STATIC_EEP’ and ‘STATIC_EEP.big’. I copied STATIC_EEP o the root c:\\ drive and following instructions at ‘Step 5: the unlock code’ I managed to get my unlock code which I the entered into phone and it unlocked. The only slight difference is that the instructions say to Press “Unlock SIM” and then “Network Lock” whereas with my Virgin UK handset I needed to select “Unlock uSIM” and then “Service Provider Lock”.
Many thanks to all concerned and here’s hoping this helps others successfully unlock their Cookies.
Thank-you | Merci
the computer wont detect my cookie when it is off?? :S any1 help??
Ok heres the problem, I get this bla bla bla..:
Port open… PLUG THE PHONE
Send of the sec-pack…
Restarting the phone..
Restarted..
Port closed
Error during the sec-pack sending: For NAND systems an EBL must be injected. Non
e was found. bla bla bla
but after this ive tried everything, I tried installing the drivers that lg-phones provided, still didn’t work, so I tried doing what jackie did, removed/unistalled all traces of my lg mobile off the computer and reinstalled, but when I enter the STATIC_EEP and then connect my turned off phone it comes up with the same error and it also sometimes windows shows in the bottom right corner:
Flash loader utility fail
can anyone help out??? Ive been trying to do this for ages its been driving me crazy
thanks a lot
ok, i did it on xp and it worked!!!
so i have my 8-digit code, then i enter the 2945#*71001# … the menu comes up, i go on the sim, then network lock, and then it doesnt let me on and just says “not available!” .. so then i try agen and enter 2945#*71001# and then i just click key, i enter the digits, and press ok and absolutely nothing happens?? can anyone help? it would be so apprieciated thankyou
O@ Gene
On my Cookie I hag to select “Unlock uSIM” and then **“Service Provider Lock”** for it to work – note this is different to the original guide above.
:O wow! yes it worked on service provider thankyou very much, i can now go back to my sweet sweet O2
do you wanna no sumtihng? I must have tried over 10 different unlocking shops, and they all cudnt do it, this guide is brilliant,
thankyou to everyone
@ Gene
Nice one – well done!
hi there does this work on vista or does it have to be done on xp
ty
One question. Does it work with KP501 Cookie, or only with KP500?
Yes
hey guys and girls desperatly trying to get an unlocking code its really bugging me now my laptop keeps failing because its on vista and we all no vista is crap lol ive been to fone shops and they cant do it can anybody let me no any codes thanks
hello all! i have tried to unlock my KP501(orange RO) whith this method. i have folowed step by step this tut, but when it comes to get the STATIC_EEP, i have this error : “error during the data receiving : timeout occured during the packet reception” ! anyone know what shall be the problem? it drives me crazy! i’ve tried a lot of times, but always no luck! hope somebody can help me! thanks in advance!
i have managed to unlock it! the error was because of an .dll, wich in this tut told me to replace! i have puted back th original “IFWD_DownloadDll.dll” that came with the program and worked like a charm! thanks a million to the one that wrote this tut!
Best regards, Alyn.
Any luck on Vista
thank you very much for the info. now i can use my LG Cookie using a different sim card.
when i extract
Sorry when i extract te v10d i cannot open it it says its either corrupted or a type of file Database cannot open??? Any Ideas
Thanks
Does this work with vsta??? if so, How????? I have tried a number of times and get the same message every time : Error during the sec-pack sending: For NAND systems an EBL must be injected. None was found
Any help would be great
hello guys. i did all the instructions and i got unlock code. unfortunately when i turn on the telephone after the steps that i have followed and click unlock sim, all of the menus in the unlock menu gives me ‘not avaible’ error. the menus that i clicked network lock,networksubset lock,service provide lock,corporate lock and SIM/USIM lock. when i click any of them,i get ‘not available’ error.did i do something wrong during the instructions ? i will so glad if you can help me.cheers
Finally got it to work, and it works with my US At&T service…. Thanks guys been trying for a month to get this unlocked. Works with the KP501 but you have to have Windows XP, won’t see the phone as Flash Utility Device.
in Vista.
when i type G it seys source file <ex: C: : i don’t know what to do after that
if i peras anter it seys Error during opening/reading /writing of file: ios_base:: failbit set
I can see this should only take 5 mins to do!!! I can’t find the download anywhere on my computer. I’d be grateful if someone could tell me where it is. Also the link provided for the tutorial
I eventually managed to get it to work, but I had to use the V10D file from this list:http://www.lg-phones.org/category/lg-cookie-info/page/7 and selected the ‘Great Britain’ version. I wasn’t able to extract the files from the other one. Also, when it asks for the unlock code, I had to click on ‘Service provider lock’, not ‘Network lock’. I’m not very adept at this sort of thing but I’m chuffed that I managed to work round the problems and finally unlock my Cookie. Thank you and art903 very much. This is the only solution I found on the net and no shop was able to help me.
I am still unable to unlock it. I followed step one and two but do not know which Firmware system file i need to extract where do i get it from? i tried this http://www.lg-phones.org/lg-cookie-tricks-extract-custom-files-from-the-firmware.html and i gave me .wdb file but not any .flb file. Can somebody help me if i have downloaded the right software then what about .flb file? after i extracted .cab folder i found only .wbd file there not any .flb
hey guys
i made a video how to unlock your lg cookie and other KP versions
its the same way like this one,
but its easyer , so check it out on youtube and search for ; unlock lg cookie
greeetz Xxx
Hello, i just did everything listed, but when i put the 245#71001# anything appears, do you have another code to get into the unlock sim menu??, my cookie is a KP570Q, it says on main sw version: kp570qHL-01-V10a-334-20-OCT-27-2008
(puting 1809#*570# because 500 instead of 570 dindnt work for me)
I still cant unlock my Cookie I got through all the stages all right but when I try to enter the unlock code it just says ‘not available’ when I click on any button in the unlocking menu. The phone is on Virgin UK and the firmware is V10D. Any help would be much appreciated.
hello its me again, ive tryed this a lot of times and still giving me 00000000 for unlcoking code, ive download a firmware now its “KP500AT-00-V10n-334-020-DEC-17-2008″ and now i can acces the 2945#*71001# menu, but when i click en any of those options it says service unavailable, but i can press the key button andit ask me for a code, but i dont know it because ive extracted de static_eep and when i press o “unlock” it just tell me that my code is 00000000 can anyone help me please???
i have this phone with no sim, i dont knof if that the reason because it says service unabailavle however, i put the original sim and say usim lock =(
PLEASE HELP!!!
It also works very fine for unlocking SIM blocked in Orange Romania (KP 501).
Many thanks!
i unlocked mine on the website
what is the point of unlocking it?
Hi guys, I finally got the STATIC_EEP file, copied it to the C:\ but when I try to get a code (with the phone still plugged in and turned off) it gives the following error: error during opening/reading/writing of file: ios_base::failbit set.
anyone can help me with it? I’m so close….
ok, got the code and put it in the service provider lock, code was accepted but now it says no sim placed, but my sim is in.. non of the options lets me in anymore.. help please, this is really weird and i can’t use my phone..
And what do i win by doing this!!! can someone tell me coz i don’t have a lot of exp in unlocking phones so pls write me back
I have my code but the phone wont let me enter the Hash or Star keys. Its saying Emergency calls only, and usim is displayed. No access to menus. Any ideas?
sorted it, worked a treat,
Very happy wife.
Thanks very much phone fully unlocked.
does anyone know how to do this on a mac?
[...] Alright, let’s get started with this how to tutorial. I got the original steps from this website. [...]
Does it work for win. vista?
Thank you very much for the information.I bought LG KP501 at the beginning of July that was locked to Orange network.By following your instruction I managed to unlock the handset and it is working properly.
I would encourage those with LG KP501 series to use this link: http://www.mylgcookie.com/index.php/topic,337.0.html
This is to flash the handset.To generate the unlock code, follow the instructions on this website as they are, definitely definitely you will make it.
Thank you guyz for the forum.
Thanks, it took some time and I had to install Windows XP again, bur it worked and that’s what counts.
Thanks again
HI
WHEN AM REMOVING THE STATIC EEP FROM PHONE I GET ONLY 1 FILE AND TIMEOUT OCCURED DURING PACKET RECEPTION
ANY HELP PPLEASE
hi,
After i wrote the number 2945#*71001# , a menu appears and says “unlock USIM” and not “unlock SIM”. When i continue, the network lock and the others show “not available”.
I actually buy this phone in France and now i’m in Canada.
Can someoene help me please
any help please
DO i need to put a sim card in it?
Worked for me like a breeze on my UK Orange KP501
lease help..I am having the following error when i am trying to extract STATIC_EEP….
..
.
.
Data file: STATIC_EEP
Loading…
Restarting the phone..
Restarted..
Port closed
Error during the port opening: Can not delete the non-existing channel 1.
how do i download the LG-Utils KS360 KP500 FR-EN Version 0.40 from this site i cant find it
Hi
I’ve done everything and got my code.
But when i switch my phone on and key in 2945#*71001# – sim unlock appears, and ‘please wait and try again appears’
help
Download the package allyouneed.zip http://www.megaupload.com/?d=VJGNOEEJ and find the manual on youtube. Works great!!!
Youtube manual: http://www.youtube.com/watch?v=sF_jEWREmqY
For people who are getting the errors during the “plug your phone” part, do this>
delete all the lg modem drivers and lg related crap, without the battery, plug your phone to the usb cable and do all the process, there’s no need of plugin the phone only in the period specified.
this works on vista either, sorry for my crappy english
hugs from Brazil
Nice article! I seen some different instructions on how to unlock the LG Cookie here, take a look: http://hyfeno.com/how-to-unlock-the-lg-cookie-kp500/
coucou
My phone was unlocked and now it says the Usim is locked. Would this work for the LG U400 Neo which was on the 3 network in Ozzie? I want it to work on the Vodafone network in NZ
Hey , if you unlock the KP500 can you put themes on it then ?
Hey I really need help ! I am 12 years old and bought me the lg cookie kp500 !
I did everything I bought a AT&T sim card… I try again … No it says NOT AVAILABLE ! And I don t get any signal or network ! It says emergency calls only ! What should I do ? It is really important ! You know how parents are : oh you bought a phone what is not working ! PLEASE help me ! Answer please ! Greetings from me and i say now already THANKS !!!!…!!!
hey please help me ! I cant return my phone soon ! PLEASE
Hey, I am stuck on step 4.. I get this error: Error during the data sending: File STATIC_EEP not found.
provider: Virgin UK
os: win xp
installed all drivers (including flash utility)
Any help?
I found solution here in comments – http://www.youtube.com/comment_servlet?all_comments&v=sF_jEWREmqY&fromurl=/watch%3Fv%3DsF_jEWREmqY
posted by FaintSnow
Guys, I have tried to unlock a LG cookie and for those who have the ‘STATIC_EEP’ not found try the letter O instead of N and when unlocking try P instead of O.
I had the French LG utils version.
Good luck!
(took us 4 hours which could be done in 15 minutes )
Tutorial is great. Last night i’ve unloked my lg kp 501(loker on Orage Roamnia). The steps are more detalied here http://www.pb4kn.co.uk/ks360_unlocking.htm.
Hey I have found the answer ! For every body who doesnt know why their cell phone doesnt work with one AT&T sim card ! Check if you have an AT&T sim card 3g ! The cookie doesnt support the 3g sim card….!!! Just buy an AT&T sim card 2g ! Your welcome
Hey I have one question ! Thanks again now i know that i need an 2g card !But where can i buy it ! I was at the AT&T store and they told me that they don’t produce them anymore !!!! What should i do now ? Please help ! Thanks
I also searched in the internet ! No results ! I really want AT&T ! What are you guys using ?
Thanks heaps, worked for a crazy johns KP500 prepaid kit in Australia. One thing I had to do was make sure the menu of the programs letters did the right things as the latest LG utils has a extra command letter.
I rang up and got the unlocking code and everything but when I turn the phone on, it doesn’t give me the option to unlock the phone, it just says USIM locked and emergency calls only!!!!??? Any advice?
Thank you all ,especially Roy Smits for making it easier ,this is a great tutorial and comments are really useful .
My 501 locked to Orange RO is now FREE !
Once again ,thanks for you work !
rang up and got the unlocking code and everything but when I turn the phone on, it doesn’t give me the option to unlock the phone, it just says USIM locked and emergency calls only!!!!??? Any advice?
Where do I find the custom files from the firmware in Step 3
I changed my kp501 to kp500 with that firmware,decoded it, all good. BUT now i cant use my lg pc suiteII
Says : “Fail to connect the mobile handset, Please check the COM port and connect in idle screen.Due to the multifunction,despite idle screen,it can be failed to connect” but before i decoded was working.(tried and pc suite for kp500/501) pls help
It says phone connected, but i cant read my phonebook, enter my card etc… Pls help cool_2hot_girl@yahoo.com
где скачать USB Flash Loader utility на kp 500 срочно
hey guys if your phone dosnt work with att because the 3g card wont work dont cry there is a guy right now for the next 30 days selling unactivated 2g sim cards on ebay not only that . . he has 100 percent feedback for over 7000 customers
tell your parents to shuv it kid lol
this message is for everybody who’s getting “not available” message when using usim lock
1. Dial 2945#*71002# , enter USIM Lock menu and enter generated code.
2. From the list Choose your current operator(this what you have right now).
3. Dial 2945#*71001# , enter USIM Lock menu and enter generated code.
4. Phone should restart and Wooalllahhh, DONE.
hope it helps =)
Worked like a charm…Thanks a lot…
WORKED!! Took me a while to figure it out but it worked in the end!!
Thanks for the guide!
It’s nice way to unlock mobile using the software..But i unlocked my mobile using the code & i purchased the code here http://www.superunlockcodes.com/ @ cheap price..I unlocked my mobile successfully..
Hurray!!!!!!!!
Atlast we made it.
Thanks a ton for you & the original author.
GOD BLESS THE INTERNET!!!!
Took me 8 hours but all unlocked and working like a charm all at the cost of exactly nil!!
When you get an error saying something like ‘NAND systems an EBL must be injected’ This means you need to wait about 3 seconds before plugging your phone in to the computer because you are currently doing it too fast.
However, if you have your code and you get a message like “Not Available” when you enter your code try to:
1. Dial 2945#*71002# , enter USIM Lock menu and enter generated code.
2. From the list Choose your current operator(for me that was Orange).
3. Dial 2945#*71001# , enter USIM Lock menu and then enter Network lock then enter generated code.
4. Phone should restart and should be done!
Hope this helps!!!
Hi All!!!
Where can i download the custom firmware?
i need help i try million of time and i cannot unlock my cookie! it keep saying the unlcok code is 0000000 and my phone is locked. what can i do?? i follow every single step!!! i flashed a new firmware because my cookie was corrupted it was stuck on the LG logo. once i flashed it. not everything is runnign fine, but it just wont take my sim card (T-Mobile US). PLEASE HELP!
i need help!!! my cookie has locked and i cant find a code for it can u name a website to unlock it for free!!! please!!!!!!!!!!!!!!!!!!!